The Graduated Enrollment Management Services (GEMS) team is happy to serve you and answer your questions!
Erin Crom, director
Before contacting GEMS, we encourage you to seek out the information and advising support that helps meet your needs. Please select your status below and reach out the appropriate department/program based on your student type:
Contact the academic department for
- Admission requirements
- Application review processes
- Application deadlines, and or withdrawing your application
Contact the undergraduate Office of Admissions for
- Campus tours
Contact GEMS for
- Application fee waivers
- English language proficiency requirement
Contact GEMS for:
- Degree verification
- Pre-arrival and recieving your intial form I-20 (International students)
Contact GEMS for
- Thesis and dissertation submission
- Letter of certification
- On-Leave
Contact International Student Services (ISS) for
- Immigration advising
Contact the Office of the University Registrar for
- Degree certification
- Diploma issues
- Viewing letters of recommendation
Contact Student Fiscal Services for
- Tuition-related issues and questions
Contact GEMS for:
- Reinstatement
Advising Appointments
Appointments are filled weekly on a first-come, first-served basis. When all appointments for the week have been filled, no additional appointment will be scheduled until the following Monday.
Appointments can be held on virtually (on Zoom) or by phone. You will be able to choose your meeting type when you make your appointment. You must have a Zoom account to log in should you select a Zoom appointment.
Appointment Hours
8:00 a.m.–12:00 p.m. and 1:00 p.m.–5:00 p.m. PT (Except for UW closures)
Contact Information
Phone
206.685.2630
10 a.m.–12 p.m. and 1–4 p.m. PT, Monday–Friday*
Please provide as much detail as possible, include identifying information such as:
- Application ID (ApplD)
- Academic program(s)
- Student number (if applicable)
- UWNetlD (if applicable)
- Screen shots as appropriate
- Your status: prospective student, applicant or current student
Physical Address
G-1 Communications (map >>)
8:00 a.m.–12:00 p.m. and 1:00 p.m.–5:00 p.m. PT*
*hours may not be valid during UW closures for holidays or other reasons
Mailing Address
For official transcript delivery options, please see our Official Transcript Requirements page.
Standard postal service
University of Washington
Graduate Enrollment Management Services
Box 353770
Seattle, WA USA 98195-3770
Express Courier Service
University of Washington
Graduate Enrollment Management Services
G-1 Communications
4109 Stevens Way
Seattle, WA USA 98195-3770